EN

Confidentiality (Confidentiality Policy)

Ekibastuz city

This Confidentiality Policy (hereinafter - the "Confidentiality Policy") applies to all information that a website located on the domain name https://www.homeparq.com, can receive about the User while using the Website https://www.homeparq.com.

  1. DEFINITIONS OF TERMS

1.1 The following terms are used in this Confidentiality Policy:

1.1.1. "Administration of the Website https://www.homeparq.com (hereinafter – the "Website Administration")" means authorized website management personnel acting on behalf of "Home Parq" hotel, who organize and (or) process personal data, as well as determine the purposes of processing personal data, the composition of personal data to be processed, actions (operations) performed with personal data.

1.1.2. “Personal data” means any information relating directly or indirectly to a specific or determinable natural person (subject of personal data).

1.1.3. “Personal data processing” means any action (operation) or a set of actions (operations) performed using automation tools or without using such tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, changing), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.

1.1.4. “Confidentiality of personal data” means a requirement for the Operator or other person who has gained access to personal data to comply with the requirement not to allow their dissemination without the consent of the subject of personal data or the presence of any other legal basis.

1.1.5. "User of the Website https://www.homeparq.com (hereinafter - the "User")" means a person who has access to the website through the Internet and uses the Website https://www.homeparq.com.

1.1.6. “Cookies” means a small piece of data sent by the web server and stored on the user's computer, which the web client or web browser sends to the web server each time in an HTTP request when trying to open the page of the corresponding website.

1.1.7. "IP address" means a unique network address of a node in a computer network built over IP.

  1. GENERAL PROVISIONS

2.1. Using by the User of the Website https://www.homeparq.com means acceptance of this Confidentiality Policy and the conditions for processing the User’s personal data.

2.2. In case of disagreement with the terms and conditions of the Confidentiality Policy, the User must stop using the Website https://www.homeparq.com.

2.3.This Confidentiality Policy applies only to the Website https://www.homeparq.comhttps://www.homeparq.com does not control and is not responsible for third-party websites to which the User can click on the links available on the Website https://www.homeparq.com.

2.4. The Website Administration does not verify the accuracy of personal data provided by the User of the Website https://www.homeparq.com.

  1. SUBJECT OF THE CONFIDENTIALITY POLICY

3.1. This Confidentiality Policy establishes the obligations of the Administration of the Website https://www.homeparq.com to not disclose and ensure the regime for protecting the confidentiality of personal data that the User provides at the request of the Website Administration when registering on the website https://www.homeparq.com or when placing an order.

3.2. Personal data permitted for processing under this Confidentiality Policy is provided by the User by filling out the registration form on the Website https://www.homeparq.com in the RESERVATION section and includes the following information:

3.2.1. last name, first name, patronymic of User;

3.2.2. contact phone of User;

3.2.3. e-mail;

3.3. https://www.homeparq.com protects Data that is automatically transmitted when viewing ad units and when visiting pages on which the system’s statistical script is installed (“pixel”):

  • IP address;
  • information from cookies;
  • information about the browser (or other program that provides access to the display of advertising);
  • access time;
  • address of the page on which the ad unit is located;
  • referrer (address of the previous page).

3.3.1. Disabling cookies may result in the inability to access parts of the Website https://www.homeparq.com that require authorization.

3.3.2. https://www.homeparq.com collects statistics about the IP addresses of its visitors. This information is used to identify and solve technical problems, to control the legality of financial payments.

3.4. Any other personal information not specified above (purchase history, browsers and operating systems used, etc.) is subject to reliable storage and non-dissemination, with the exception of cases provided for in subparagraphs 5.2. and 5.3. of this Confidentiality Policy.

  1. OBJECTIVES OF COLLECTING USER'S PERSONAL INFORMATION

4.1. The Administration of the Website https://www.homeparq.com may use the User's personal data for the following purposes:

4.1.1. Identification of the User registered on the Website https://www.homeparq.com to finalize an order and (or) conclude a contract for the sale of goods remotely from https://www.homeparq.com.

4.1.2. Providing the User with access to the personalized resources of the Website https://www.homeparq.com.

4.1.3. Establishing feedback with the User, including sending notifications, requests regarding the use of the Website https://www.homeparq.com, providing services, processing requests and applications from the User.

4.1.4. Determining the location of the User to ensure security, prevent fraud.

4.1.5. Confirmations of the accuracy and completeness of personal data provided by the User.

4.1.6. Creating an account for making purchases, if the User has agreed to create an account.

4.1.7. Notifications of the Website User https://www.homeparq.com about the status of the Order.

4.1.8. Processing and receiving payments, confirming tax or tax benefits, contesting a payment, determining the right to receive a credit line by the User.

4.1.9. Providing the User with effective customer and technical support in case of problems associated with the use of the Website https://www.homeparq.com.

4.1.10. Providing the User with his consent, product updates, special offers, pricing information, newsletters and other information on behalf of https://www.homeparq.com or on behalf of partners https://www.homeparq.com.

4.1.11. Implementation of promotional activities with the consent of the User.

4.1.12. Providing the User with access to the websites or services of partners https://www.homeparq.com to obtain products, updates and services.

  1. WAYS AND TERMS OF PROCESSING PERSONAL INFORMATION

5.1. The processing of the User’s personal data is carried out without any time limit, by any legal means, including in personal data information systems using automation tools or without using such tools.

5.2. The User agrees that the Website Administration has the right to transfer personal data to third parties, in particular, courier services, postal organizations, telecommunication operators, solely for the purpose of fulfilling the User’s order placed on the Website https://www.homeparq.com.

5.3. The User’s personal data may be transferred to authorized bodies of state power of the Republic of Kazakhstan only on the grounds and in the manner established by the legislation of the Republic of Kazakhstan.

5.4. In case of loss or disclosure of personal data, the website Administration informs the User about the loss or disclosure of personal data.

5.5. The Website Administration takes the necessary organizational and technical measures to protect the User’s personal information from unauthorized or accidental access, destruction, alteration, blocking, copying, distribution, as well as from other illegal actions of third parties.

5.6. The Website Administration together with the User takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User’s personal data.

  1. OBLIGATIONS OF THE PARTIES

6.1. The User shall be obliged to:

6.1.1. Provide information on personal data necessary for using the Website https://www.homeparq.com.

6.1.2. Update, supplement the provided information about personal data in case of change of this information.

6.2. The Website Administration shall be obliged to:

6.2.1. Use the information received solely for the purposes specified in paragraph 4 of this Confidentiality Policy.

6.2.2. Ensure that confidential information is kept confidential, not disclosed without the prior written permission of the User, and also not to sell, exchange, publish, or disclose in any other possible way the transferred personal data of the User, with the exception of subparagraphs 5.2. and 5.3. of this Confidentiality Policy

6.2.3. Take precautions to protect the confidentiality of the User’s personal data in accordance with the procedure usually used to protect this kind of information in existing business transactions.

6.2.4. Block personal data related to the relevant User from the moment of appeal or request of the User or his legal representative or authorized body for the protection of the rights of personal data subjects for the period of verification, in case of revealing inaccurate personal data or illegal actions.

  1. RESPONSIBILITY OF THE PARTIES

7.1. The Website aAdministration, which has not fulfilled its obligations, shall be liable for losses incurred by the User in connection with the unlawful use of personal data, in accordance with the legislation of the Republic of Kazakhstan, with the exception of cases provided for in subparagraphs 5.2., 5.3. and 7.2. of this Confidentiality Policy.

7.2. In case of loss or disclosure of Confidential Information, the website Administration is not responsible if this confidential information:

7.2.1. It became public before its loss or disclosure.

7.2.2. It was received from a third party until it was received by the website Administration.

7.2.3. It was disclosed with the consent of the User.

  1. DISPUTE SETTLEMENT

8.1. Before applying to the court with a claim for disputes arising from the relationship between the User of the Website https://www.homeparq.com and the Website Administration, presentation of a claim (a written proposal for the voluntary settlement of the dispute) is mandatory.

8.2. The receiver of the claim, within 30 calendar days from the date of receipt of the claim, shall notify the claimant in writing of the results of the consideration of the claim.

8.3. If the agreement is not reached, the dispute will be referred to the judicial authority in accordance with the applicable legislation of the Republic of Kazakhstan.

8.4. The applicable legislation of the Republic of Kazakhstan applies to this Confidentiality Policy and the relationship between the User and the Website Administration.

  1. ADDITIONAL CONDITIONS

9.1. The Website Administration has the right to make changes to this Confidentiality Policy without the consent of the User.

9.2. The new Confidentiality Policy comes into force from the moment it is posted on the Website https://www.homeparq.com, unless otherwise provided by the new version of the Confidentiality Policy.

9.3. All suggestions or questions about this Confidentiality Policy should be reported to indicate the section of the Website https://www.homeparq.com

9.4. The current Confidentiality Policy is available at https://www.homeparq.com.